Nursing Care Plan and Specimens Essay Example for Free

Nursing Care Plan and Specimens Essay Quality is a broad term that encompasses various aspects of nursing care (Montolvo, 2007). The National Database of Nursing Quality Indicators [NDNQI] is the only national nursing database that provides quarterly and annual reporting of structure, process, and outcome indicators to evaluate nursing care at the unit level (Montolvo, 2007). Nursings foundational principles and guidelines identify that as a profession, nursing has a responsibility to measure, evaluate, and improve practice (Montolvo, 2007). The purpose of this paper is to analyze the ‘mislabeled specimen’ indicator for an inpatient rehab unit and devise an action plan based on best practices to decrease the incidence of mislabeled specimens. Analysis of the data According to Dock, (2005) accurate specimen identification is a challenge in all hospitals and medical facilities. Ensuring that specimens are correctly identified at the point of collection is essential for accurate diagnostic information (Dock, 2005). A mislabeled specimen can lead to devastating consequences for a patient (Dock, 2005). Specimen misidentification can be serious, resulting in misdiagnosis and mistreatment (Dock, 2005). For the second quarter of FY09, the rehab unit met their target of zero mislabeled specimens. The third quarter yielded two actual mislabeled specimens with a variance of two. The fourth quarter actual was one with a variance of one. The first quarter FY10 showed an actual of one and variance of one. For the FY09 the rehab had a total of four mislabeled specimens. This indicator was chosen because of the magnitude of this medical error. Nurses, administrators and laboratory personnel must collaborate and create ways to decrease the mislabeling of spec imens. Nursing plan Nursing interventions to decrease the number of mislabeled specimens and improve actual indicator scores are: 1) Ensuring proper identification of patient 2) The use of electronic technology and 3) Bedside labeling. Each of these interventions will positively impact patient outcomes and reduce errors. According to The Joint Commission [TJC], proper patient identification is best practice for decreasing mislabeled specimens (The Joint Commission as cited by Sims, 2010). National Patient Safety Goal [NPSG], 01.01.01 states that healthcare providers should use at least two identifiers to identify patients. For example, the patient’s full name and date of birth is used to properly identify a patient (The Joint Commission, 2014). According to Kim et al., (2013), developing a standardized specimen handling system has the potential to reduce errors. Figure 1. Steps to properly identifying a patient for specimen collection. Figure 1. Essential specimen handling steps. Blue items are physician-specific responsibilities; pink items are nursing staff-specific responsibilities. Adapted from â€Å"Standardized Patient Identification and Specimen Labeling: A Retrospective Analysis on Improving Patient Safety,† by Kim JK; Dotson B; Thomas S; Nelson KC; Journal of the American Academy of Dermatology, 2013 Jan; 68 (1): 53-6. The strongest intervention to reduce labeling errors is the addition of barcode technology (Brown, Smith Sherfy, 2011). The use of automated patient identification and specimen collection techniques can be an additional safety net for routines that are vulnerable to error, especially when coupled with strong systems designs (Brown et al., 2011). Brown et al (2011), found that the clinical applications of electronic and information technology support can assist in the identification, control, and reduction of error rates throughout the process. According to the World Health Organization [WHO] healthcare providers should encourage the labeling containers used for blood and other specimens in the presence of the patient (World Health Organization, 2007). This would suggest labeling specimens at the patient’s bedside or before leaving the room. Nurses should never label specimens before collection as this could lead to serious errors. Summary In summary, NDNQI indicators serve as a schoolmaster that holds nursing accountable to practice. An analysis of ‘mislabeled specimens’, found that an inpatient unit had a total of four incidents for FY09. While this does not seem like a great deal of errors, any one error could have detrimental consequences. The plan of action based on best practices is to properly identify the patient, using electronic technology, and labeling specimens at the bedside. References Brown, J.E., Smith, N., Sherfy, B.R., (2011). Decreasing mislabeled laboratory specimens using barcode technology and bedside printers. Journal of Nursing Care Quality, (26)1, 13-21. Retrieved from http://sfxhosted.exlibrisgroup.com/waldenu?genre=articleissn=10573631title=Journal%20of%20Nursing%20Care%20Qualityvolume=26issue=1date=201101 Dock, B. (2005). Improving the accuracy of specimen labeling. Clinical Laboratory Science, 18(4), 210-2. Retrieved from http://search.proquest.com/docview/204803914?accountid=14872 Kim J.K., Dotson B; Thomas S; Nelson KC; Journal of the American Academy of Dermatology, 2013 Jan; 68 (1): 53-6. Retrieved from ent%20identification%20and%20specimen%20labeling%3A%20A%20retrospective%20analysis%20on%20improving%20patient%20safety.spage=53sid=EBSCO:rzhpid= Montalvo, I. (2007). The National Database of Nursing Quality Indicators (NDNQI). Online Journal Of Issues In Nursing, 12(3). Retrieved from http://web.a.ebscohost.com.ezp.waldenulibrary.org/ehost/detail/detail?vid=50sid=909dc60d-9c0d-474c-a02e-2e8f9df097e1%40sessionmgr4003hid=4104bdata Sims, M. (2010). The Joint Commission clarifies key compliance issues. MLO: Medical Laboratory Observer, 42(4), 72. Retrieved from http://web.a.ebscohost.com.ezp.waldenulibrary.org/ehost/pdfviewer/pdfviewer?vid=54sid=909dc60d-9c0d-474c-a02e-2e8f9df097e1%40sessionmgr4003hid=4104 The Joint Commission, (2014). National patient safety goals. Retrieved from http://www.jointcommission.org/assets/1/6/2014_HAP_NPSG_E.pdf World Health Organization. (2007). Patient safety solutions. Retrieved from http://www.who.int/patientsafety/solutions/patientsafety/PS-Solution2.pdf

Abortion - The Wrong Choice Essay -- The Right to Life, Pro-Life Essays

Positive . How often do people hear that word? "Your blood type is a positive. "Are you positive?" "Your pregnancy test is positive." Thousands of women hear the word "positive" every year and, for some, the moment is unwanted. Abortion often seems like the only way out of a positive pregnancy test, partially because abortion is not completely understood. This is because many pro-choice advocates use "sugar coated" words to explain abortion. This fact was made known to the public in 2004 when, while considering a law banning partial-birth abortions, Judge Richard C. Casey had the following conversation (exerted from World magazine) with an anonymous abortion-industry witness. "Do you use simple English words so that they know what they're doing and authorizing?" When the witness answered yes, he probed further. "Do you discuss killing the fetus?" "I tell them that when I cut the umbilical cord of the fetus, the fetus exsanguinates." "Exsanguinwhat?" the judge replied. "In layman's terms, it would be drained of blood." "Do you tell them that?" "No." Many people regard abortion as the only way out of an unplanned pregnancy and that is where they are misled. While women retain the legal right to decide on abortion, they're under the influence of an allusion that abortion is the only option and a safe and has little or no side effects. The Planned Parenthood website, often visited by women considering abortion, says that abortion is one of the safest medical procedures performed today. According to Planned Parenthood, when abortion is performed properly, abortion has only mild side effects including dizziness, strong cramps, vomiting, temporary a domino pain, diarrhea, temporary mild fever or paints. Planned P... ... pregnancy, and certainly not the safest. Abortion poses risks to women, including desk, losses of Philip the two bear children, and possibly breast cancer. Aborting the fetus causes the fetus pain and takes away its life, something no human to do to another. Planned Parenthood and the National Abortion Federation?s desire to make abortion appealing to all women in all situations, has led them to compromise the law, to the point of not reporting statuary rate. Abortion is not the best answer to an unplanned pregnancy. It is understood that not all women can care for their unborn children, but there are hundreds of families across the country who would be glad to adopt the unborn babies. The word ?positive? does not have to indicate an abortion. Abortion is not the safest or only action, and women throughout the United States should be informed of that. And

Psychological Effects of Alcoholism Essay

Alcohol is a well known substance that has been present ever since. It provides a variety of functions for different people from the earliest times until today. In the past, alcoholic beverages were served not only as thirst quencher; it also played a significant role in the aspect of religion (Watson). Alcohol connotes pleasure and sociability through the enhancement of the quality of life. Most alcoholic beverages are well represented in wine, beer, and spirits. They have been accounted for numerous positive and negative effects upon consumption (Watson). While alcohol has been proven to be beneficial if taken moderately, its misuse may lead to alcoholism. Alcoholism is one of the prevailing social problems of today. Alcoholism is noted to be a chronic disease wherein the body becomes dependent on alcohol. It is characterized with alcohol obsession, and the person with alcoholism is unable to control the amount of alcohol being taken. Alcoholism can cause serious problems and may affect a person’s relationship, health, finances, and work (â€Å"Alcoholism†). The physical effects of alcoholism are evidently well recorded. It is a general knowledge that the abuse of alcohol may lead to serious problems, most especially the abrupt deterioration of human health and its detrimental impact on the internal organs. Thus, most people often associate the impact of alcoholism on the physical health. However, what is less considered are its psychological effects that are much more damaging and equally painful to the physical effects that the alcoholic person is aware of (Briggs). It was found out that alcohol consumption and mental health are closely affiliated in numerous ways. Based from the summary presented by the institute of alcohol studies, â€Å"mental health problems can result [in] excessive drinking, but that problem drinking can lead to mental health problems† (Tolevanen et al. qtd. in Cattan and Tilford 142). Aside from this, it was suggested that external factors are major contributors to mental health and alcohol problems. These external factors include genes, social and family environment, psychological and culture influence, the perception about the impact of alcohol, and the level of acceptance for alcohol consumption (Tolevanen et al. td. in Cattan and Tilford 142) Moreover, the influence of the expectancies of alcohol greatly affects how people drink. Take for example the young and middle-aged adults. Since the said group of people has a positive perception on the effects of alcohol consumption, they tend to consume more alcohol. It was concluded that people who use alcohol consumption as a coping strategy perceive the effects of alcohol to be positive, and that alcohol reduces the repercussions of factors that induce stress (Satre and Knight qtd. n Cattan and Tilford 142). Hence, although there were evidences that alcohol consumption may have positive psychological effects, it is still apparent that the negative impact of alcohol on human psychology overshadows its positive effects. Depression, Anxiety, and Suicide Since alcoholic beverages are depressants, by the time they begin circulating within an individual’s system, they decrease the activity carried out by the nervous system to the brain (Naq). Thus, it was noted that depression may be the cause or aftermath of alcoholism. Some studies suggest that the effects of alcohol have two phases, the initial of which is that it produces a feeling of euphoria which is then generated to depression by the time the alcohol level in the blood has gone down (Institute of Alcohol Studies [IAS] 6). It was also stated that, when an individual consumes an amount of alcohol that is more than the body’s capacity, it would result in stress. In the spur of the moment, a series of psychological manifestations of stress can be observed through anxiety. Certain conditions, such as restlessness, nightmares, and overwhelming fear, are some of the anxieties felt or experienced by an alcoholic (Naq). Dependence in alcohol also results in heightened emotions. Most alcoholics are in a high risk of depression and anxiety, creating a strong link between suicide and alcoholism (IAS 6). Aggression and Violence Many researchers have proven the link between alcoholism and aggression. It was believed that the excessive consumption of alcohol does not only promote aggressive behaviors, but it may also lead to victimization. Alcohol disrupts the normal functions of the brain. Thus, alcohol encourages aggressive behavior and violence. Violence is within the category of aggression, which is characterized by behaviors that are often threatening and hostile. The percentages of alcohol related violence are alerting, and the figures are still raised in the upper limits (U. S. Department of Health and Human Services). According to Bancroft, the consumption of alcohol allows offenders to act on what they desire (47). Because of this, offenders become more insulting and intimidating. Most often than not, perpetrators deny the activity and use alcohol as an excuse. Courts sometimes condone perpetrators who blame the committed crime to drinking problems (Bancroft 48). Obsession Alcoholics are identified as intense and obsessed people (Zimberg 4). Once a person becomes dependent to alcohol, obsession with drinking is the likely result. For an alcoholic, there is no difference between a large and small amount of alcohol. Because of alcohol dependence, a person loses interest with other activities except to get the next drink (Naq). Memory loss  An alcoholic is more likely to experience periods where one cannot remember a thing, otherwise known as ‘blackouts’. It is important to take into consideration that alcohol abuse may result in memory loss, which in turn, may be psychologically damaging and self destructive at great levels (Briggs). Apart from this, the dependence in alcohol has a great association with brain damage and cognitive impairment which may lead to an advance stage known as alcoholic dementia. When such advance case of memory loss is combined with amnesia, the intellectual function of the brain is then lost (IAS 16). Socio-Psychological Effects of Alcoholism The socio-psychological effects of alcoholism may be short term or long term. One of the most prominent short term socio psychological effects of alcoholism is ‘disinhibition’. This is well manifested when an individual lacks self regulation and control which leads to numerous anti-social behaviors. Furthermore, alcohol has the capability to repress a person’s ability to respond to emotions and decrease inhibitions which, in the end, may cause the alcoholic to exhibit risky behaviors (Curtin et al. qtd. in â€Å"Short-term and Longer-term Effects†). Disinhibition also may result in activities that greatly affect the society such as crime and violence. For instance, in Australia, where alcohol is deeply embedded in the culture, out of 70% of crimes committed, 41% were done under the influence of alcohol (National Health and Medical Research qtd. in â€Å"Short-term and Longer-term Effects†). Long term socio-psychological impact of alcoholism is apparent in a family. Alcoholism is recognized as a â€Å"family disease. † In a family, the alcoholic may be a father, mother, teenager, and other close relative. Alcohol dependence of one member of the family may lead to family disruption and may put the whole family at risk that may last for a very long time. In a recent study done by the U. S. Department of Health and Human Services and SAMHSA’s (Substance Abuse & Mental Health Services Administration) National Clearinghouse for Alcohol and Drug Information, the numbers of American adults who have been vulnerable to alcoholism reached up to seventy six million (Parsons). Most family problems are blamed to alcoholism (Parsons). Family members take on different characteristics as a way of adapting to the situation. In the case of the family’s child or children, various attitudes may be noticed: (1) Family hero is a way by which a child acts on the responsibilities, exhibiting obsessive perfectionism and doing things that are â€Å"too good to be true;† (2) Scapegoat, wherein misbehavior and delinquency is a form of escape to the situation; (3) Lost child is characterized with passiveness and isolation from others to withdraw from the situation; and (4) Mascot, by making fun of the situation through comic relief (Donatelle and Davis qtd. n â€Å"Short-term and Longer-term Effects†). In the case of the spouse of the alcoholic, the spouse has to take on the status of both parents. This may cause the spouse to develop feelings of hatred, self-pity, and anti-social behavior. The spouse is also likely to become extremely exhausted, leading to physical and mental illness. Moreover, the non-alcoholic parent has the tendency to neglect the children (Berger qtd. in Parsons). The effects of alcoholism are not limited to the physical aspect. It is evident that it has adverse psychological effects that do not only affect the alcoholic individual, but extend to the society where the alcoholic belongs. Furthermore, based from the results that were framed from the study, it is suggested that comprehensive analysis on the psychological effect of alcoholism according to gender should be done so as to give further justification on the subject.

Essay on Hubris in Oedipus the King by Sophocles - 766 Words

There are many historic and fictional figures where hubris led to their downfall. Hubris is defined as being arrogant and having pride for your self. There are many people that are led to their downfall because of hubris. People that are hubris are blinded and can’t see what they did wrong. Those who contain hubris only think about themselves and can’t see the big picture. They think the world revolves around them and think they are the best. They are always going to be successful but suddenly will drop down. They will do anything to make themselves look good. There are many people that contain hubris. Oedipus is a fictional character in the novel Oedipus the King by Sophocles. The novel focuses on hubris. Oedipus is a man that is†¦show more content†¦He was blinded because he did not think he will get caught and will be the best player in MLB history. Dr. Frank Tassone, Bernard Madoff,Alex Rodriguez and Oedipus were all filled with hubris which led to their do wnfalls. Dr. Frank Tassone the superintendent of Roslyn was filled with hubris and is blind for money. Dr.Tassone was the school superintendent of Roslyn for 11 years. He was loved and people cared for him. Dr.Tassone grew up in Bronx and was the son of educators. He was married but his wife died. He taught English in Westchester County. Later Dr.Tassone was brought to Roslyn in 1992.â€Å"He was a progressive leader who spoke of social justice, made condoms available in the high school and build a community service program founded on the concept that the privileged class should give something back. He was a respected figure with an ample education pedigree, the intellectual heft of a Dickens scholar and born politician’s touch at making people feel welcome.† (O’Donnell) People considered him to be like a president. The town of Roslyn saw him as a hero. Dr.Tassone has established many classes, and made condoms available. He was also a very well and respected spe aker, which made people love him.This quote relates to Oedipus because he was seen as the best hero Thebes has seen. Oedipus has done many great things for the city of Thebes such as kill the Sphinx that was harassing the people and saved the city from falling apart.The people treated him as theShow MoreRelatedTheme Of Irony In Oedipus The King913 Words   |  4 Pagesaudience. In Sophocles’, Oedipus the King, Oedipus’ power and knowledge are unparalleled by man as he is the only man able to solve the Riddle of the Sphinx and save Thebes. Yet after receiving an unpleasant reading from the Oracle at Delphi during a quest to find his true self, Oedipus directly challenges Apollo, and his hubris ends up preventing him from finding out who he really is; The murderer of his father, King Laius, and husband of his own mother, Jocasta. Throughout the play, Sophocles uses ironyRead MoreDeconstructing Tragedy And The Definition Of The Protagonist’S1173 Words   |  5 P agesDefinition of the Protagonist’s Innocence In Sophocles’ Oedipus Rex, Oedipus meets the Aristotelian definition of a tragic hero as divine fate and tragic flaws lead to his downfall. Oedipus’s tragic flaws like hubris, curiosity, and anger, contribute to his unfortunate fate. The components of a perfect tragedy as defined in Aristotle’s Poetics are at the center of Oedipus Rex. The play contains the elements of a perfect tragedy such as â€Å"imitation †¦ purificationRead MoreThe Tragic Downfall Of Oedipus The King By Sophocles924 Words   |  4 Pageshave flaws that lead to a tragic downfall. One of these tragic flaws is hubris, which is defined as â€Å"exaggerated pride or self-confidence† (Merriam-Webster). This trait is most commonly found in characters who come to power and allow themselves to be consumed by their newfound hierarchy. The play Oedipus the King by Sophocles embodies the trait and displays it in different ways throughout the story. Oedipus is a victim of hubris as seen w hen he disregards the prophecy given to him, challenges a groupRead MoreAnalysis Of Oedipus The King917 Words   |  4 Pagesused excessively. Oedipus the King was written by Sophocles thousands of years ago as a cautionary tale about hubris. As a king, Oedipus rules over the city of Thebes with an arrogant attitude and believes that he can defy the gods. Through the events of the novella, Oedipus lost everything after uncovering that he killed his father and had children with his mother. Conversely the real downfall of Oedipus came from his pride and failure to handle the situation carefully. Oedipus fills the archetypeRead MoreOedipus the King1125 Words   |  5 PagesOedipus the King by Sophocles is about Oedipus, a man doomed by his fate. Like most tragedies, #8220;Oedipus the King#8221; contains a tragic hero, a heroic figure unable to escape his/her own doom. This tragic hero usually has a hamartia or a tragic flaw which causes his/hers#8217; downfall. The tragic flaw tha t Sophocles gives Oedipus is hubris (exaggerated pride or self-confidence), which is what caused Oedipus to walk right into the fate he sought to escape. Pride like that of Oedipus hadRead MoreOedipus Downfall Essay example774 Words   |  4 PagesPrompt: In a well-developed essay, consider whether hubris, fate or both are the use of Oedipus’ downfall. Use evidence from the text to support your support. Hubris is defined as excessive pride or self-confidence, while fate is defined as the supposed force, principle, or power that predetermines events. Ancient Greeks believed in Hubris, or pride. Pride may have been seen as good or bad. Many people that exhibit pride may come off as being proud of their achievements or lives; however, prideRead MoreOedipus Rex Vs. Antigone1417 Words   |  6 PagesComparative Essay 11-20-01 Oedipus Rex Antigone It is only natural that an author use similar vessels of literature, such as figurative language, literary devices, and elements in his/her work. It is even more apparent between works that are connected by character, time, and theme. Sophocles did this when he wrote Oedipus Rex and Antigone. When comparing the two pieces, it becomes evident that very similar vessels connected these very different plays. Sophocles uses a specific type of figurativeRead MoreCompare Odysseus and Oedipus Essay1739 Words   |  7 PagesOdysseus and Oedipus There are many legendary epic stories have been passed on from generation to generation in the Greek culture. Even though each story has different outcomes, every epic character has certain features in common. Odysseus in The Odyssesy and Oedipus in Oedipus the King are great examples of epic heroes with a variety of similarities. Odysseus and Oedipus are similar in which they both god-like men who are considered heroes because of their cautious ways and relentless tenacityRead MoreJocasta as a Tragic Hero Essay1222 Words   |  5 Pagesgood. They are neither villain nor saint because they have flaws. Several elememts are nevcesary to have a tragic hero, they are the tragic flaw, the reversal, recognition, and hubris. These generally make up the story of the tragic hero, and in the case of Jocasta, the wife and mother of Oedipus in Sophocles’ Oedipus the King, she posses all three. Yet she is not truly considered a â€Å"tragic hero,† but a tragic character by many. However seeing as it is the character of Jocasta that sets the story inRead MoreOedipus : The King Of Thebes And Tragic Hero Essay728 Words   |  3 PagesOedipus: The King of Thebes and Tragic Hero Ancient Greek Literature encompasses an assortment of poetry and drama to include the great masterpieces of tragedy. In Classic Literature, tragedies were commonly known for their elaboration of a protagonist fitting the classification of a tragic hero. This type of a tragic hero often collectively described as a character of noble birth, facing an adversity of some nature and a fate of great suffering. The characteristics of what encompassed a tragic hero

The And Responsibilities Of Leadership - 1219 Words

As a future Naval officer, I will be challenged with the duties and responsibilities of leadership daily. As a result, developing my leadership skills is essential to prepare for my future career in the United States Navy. Leadership can be learned two different ways: experience and formal study. Experience is arguably the best way to become a better leader; however, experience takes considerable time and effort to gain leadership positions and to learn from real-life experiences. Formal study of leadership is critical because it can help provide students with different tools to examine a situation from a variety of viewpoints. Using scientific studies and reading experiences from leaders past, one can more adequately prepare for leadership positions. In Leadership: Enhancing the Lessons of Experience, the most basic theory of leadership is based off of the interactional framework. The interactional framework describes leadership based on the essence of the leader, the followe rs, and the situation. Leadership is established and assessed based on these components. A person can grow as a leader by understanding each of the components in the interactional framework and learning how to develop each component to better the system as a whole. The first component in the interactional framework is the leader. Being a leader is certainly not an easy task, and even a more difficult duty if one strives to always grow and do better. John Paul Jones, in describing theShow MoreRelatedResponsibilities of Nco and Leadership999 Words   |  4 PagesResponsibilities of NCO and Leadership (Responsibility: is being accountable for what you do or fail to do.) Responsibilities of NCO Leadership is showing and leading by example. I failed to lead and show by example by not show up on time after lunch hours. 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However, these skills are not always translatable to the role of manager, just as management skills are not always suitableRead MoreLeadership, Ethics And Social Responsibility1149 Words   |  5 PagesThis written analysis is research-based analysis on Everest Simulation, which analyse its individual and team experiences on Leadership, Ethics and Social Responsibility. The aim of Everest Simulation was to achieve personal goals and team goals, as climbing up to the summit. Not a ll members had a goal of reaching the summit, such as, Environmentalist and the Photographer. As being a physician in the simulation, 6 out of 10 marks were achieved and the total team score of 54% was achieved. ThroughoutRead MoreSchool Leadership Roles And Responsibilities10143 Words   |  41 PagesSchool leadership roles and responsibilities have continued be broadened and redefined in today’s society. 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As a manager I like to create a work environment of professionalism where employees are treated with dignity and respect by providing quality leadership, adequate training, and effective support services. As a manager, I attended various formal training events on my level of leadership. I took a series of courses beginning with EQSP refresher trainingRead MoreRoles and Responsibilities of Leadership and Management in a Hospital1684 Words   |  7 PagesRoles and responsibilities of leadership and management in a hospital Introduction Leadership is a process in which a person influences others socially so that they can support him or her to accomplish a task that is common to them. It is not compulsory for a leader to have formal authority for them to be able to organize people in the achievement of this common task. There are several theories that attempt to describe the concept of leadership. 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Technology And The Computer System - 760 Words

The brain has the capacity to recall information that was forgotten for a long space of time, regardless of deleted information; the brain experiences some kind of traces that leave sequel remaining in the neuron. It is the same thing that happens in the computer system after information are deleted. For instance, after an address is programmed on the GPS to retrieve and lead to a destination, the information is automatically encoded and released to track the direction leading to the desired address. Just like the human brain, the computer has the capacity to capture and memorize multiple information, and may proceed by a rapid retention after some information are deleted. It seems like when an information is erased from the computer, it attempts to build or download new program to prevent the definite dilution or process to save the deleted information through new programs. Retrospection to the GPS, it has the option to retain many destination once input to it systematic artificial brain or memory; the memorization can be kept for a long time as long as the machine and its mechanism would remain active in terms of operation. By determination, if you happen to delete every single encoded information from the GPS, even though the system is renewed, you will noticed that the machine is still remembering some of the previous deleted addresses. In reality, the human brain is more proficient in encoding and decoding information and its memorization capacity is more advanceShow MoreRelatedEssay on Evolution of Computer Technology and Operating Systems1601 Words   |  7 PagesThe personal computer underwent drastic changes with the introduction to advanced computing software and hardware. The evolution of computers did not develop on its own; key influential figures such as Steve Jobs and Bill Gates led the revolution of technology. 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Business Environment Of HSBC Bank Australia †MyAssignmenthelp.com

Question: Discuss about the Business Environment Of HSBC Bank Australia. Answer: Introduction: The aim of the paper is to study the changes in the business environment ushered by globalisation andmanagement of talent in the light of the challenges posed by these changes. The study is conducted taking HSBC Bank Australia as the base. The assignment has been divided into three sections namely, globalisation, technology and demography. The globalisation section delves into the ways to motivate employees keeping globalisation in the backdrop. The second section deals with the challenges posed by globalisation towards MNCS in terms of technology. The third section studies the needs for multinational companies to be culturally intelligent to be able to deal with employees and customers from diverse cultures. Globalisation: The multinational organisations face the challenge of motivating and maintain employees due to globalisation. Globalisation has allowed the business organisations to expand into new economies. For example, HSBC Bank is based in London, the United Kingdom. The international bank has expanded into many countries including Australia. This foreign expansion of multinational companies has allowed them to get access to new consumer base and employee bases. Australia is a developed market, which provides the multinational bank with skilled employees who contribute towards the high market performance of the bank (Yamao and Sekiguchi 2015). The multinational organisations like HSBC bank motivate and maintain their employees in the following ways: Communicate better: The multinational companies should establish a strong channel of communication with their employees. The departmental heads should communicate the targets of each employee clearly. They should allow their subordinates employees to take part in decision-making process, which would make them feel responsible towards their duties. The subordinates should be encouraged to express their fears, pressures and insecurities with higher officials. The multinational companies like HSBC Bank operate in several markets in the world like Australia. They have to compete with several other strong competitors to attain and retain their competitive position in the market. This requires them to motivate their employees to achieve high degree of efficiency(Raab, Ambos and Tallman 2014). Transparent communication motivates employees to function more efficiently towards strengthening the market position of the multinational companies. HSBC Australia serves a large number of business and domestic customers . This requires the employees of the bank to be motivated to provide service to these customer base with diverse needs. Thus, it can be inferred that transparent communication among junior and senior employee help the bank to motivate its employees to serve the customers efficiently(Lupton and Beamish 2014). Empowerment of employees: Globalisation has led to the multinational organisations to empower their employees to take business decisions to take advantage of market opportunities. It has led to the expansion of multinational companies into new host market, which has brought these companies under influence of macro-environmental influences like political, economical and technological factors. The companies today are required to make their decision making process more streamlined to enable them to take advantage of the market opportunities in the host countries as well. Multinational banks like HSBC Bank Australia put emphasis on empowerment of employees to enable them to take prompt business decisions. Empowerment of employees motivates them to get more involved in the operations of the company and serve customers better(Skudiene et al. 2013). Technology: Advancement of new technology has made the multinational companies improve the technical knowledge of their employees, hire staff that are more technical and update their technology on regular basis. The key technology factors driving talentmanagement are as follows: Encourage them to improve technology: Advancement in technology has encouraged employees to adopt new gadgets and technology in their professional and personal lives. Globalisation has brought about advancement in new technology which the encourages the multinational companies to make their production facilities more advanced. The multinational companies should encourage their workers to gain knowledge in modern technology and use the same while operating and serving customers. For example, the banking industry is experiencing a very high rate of technical advancement, which has impacted the banking product line as well(Baptista and Oliveira 2015). The banks today offer products like mobile banking, net banking and online fund transfer facilities, which allow customers to bank as per their conveniences. HSBC Bank Australia should encourage its employees to educate themselves in these new technological advancements so that they can encourage the customers to use them and increase the revenue generation of the bank(Hsbc.co m.au. 2017). Hire more talent worker in the area: The multinational companies should hire more talent workers to bring about more technological and innovative improvements in their operations. Globalisation has made the organisations adopt modern technology to upgrade their operations. The multinational companies are present in geographically dispersed locations even within a single host country. They managers posted in these various locations require communicating with each other to take crucial business decisions. For example, the managers of the various branches of HSBC Bank Australia require to hold meetings while making business strategies concerning the Australian market and integrate those plans with their international startegies(Wanyama 2016). This requires the multinational companies to be very strong technically and acquire advanced communication infrastructure like cloud computing and teleconferencing. This requires the multinational companies like HSBC Bank Australia to hire workforce, which have deep knowledge about te chnology. The multinational banks like HSBC require conducting continuous research and development to improve their digital products and add new features to them. This necessity to continuously improve technologically has necessitated the multinational banks to employ more talent to work in the areas of technology and innovation(Kinyua, Muathe and Kilika 2015). Companies should be up-to-date: Technology has emerged as a new form of capital and the companies need to update their technological infrastructure to maintain their competitive position in the local and international market. The multinational banks like HSBC Bank Australia today cater a huge consumer base both domestic and business customers. These companies require holding a large number of data about customers to be able to serve them appropriately. This requirement to hold vast customer data requires them to upgrade their knowledge management system. The multinational companies today need to acquire, share and use a vast body of data with their business partners likemanagement and employees to execute business strategies(Lilly and Juma 2014). The multinational banks like HSBC Australia has to handle a great deal of data which is financial in nature and have to secure them against data threats. These threats to the crucial business data require the banks to install security infrastructure. The banks today collab orate with other companies like debit card making companies and insurance companies to provide their customers with new age banking products like debit cards and insurance products. All these requirements demand the banks to upgrade their technological systems and allocate funds towards these advancements on continuous basis. Thus, it can be inferred from the discussion that globalisation challenge these banks to keep their systems up-to-date on regular basis(Ngugi and Karina 2013). Demographic: The multinational companies today require to employ talent from their host countries and serve a customers from diverse cultural background which require them to acquire cultural intelligence. Difference in cultural perception between the managers and their subordinates create communication gap which impedes departmental performances which ultimately impacts the performances of the entire organisations as a whole. Thus difference in culture is a challenge which the multinational organisations have to manage as a result of their expansion into countries with diverse cultures(Daft 2014). The multinational banks like HSBC Australia employ people in their host countries like Australia. The cultural perceptions of the Australians are very different from the cultural perception of the apex management in Britain. This requires the departmental heads to have information about the cultural perception of the Australian people to be able to employ them and retain them. Understanding of multiple cultures helps the managers to create strong communication channels with their subordinates. The subordinates on the other hand feel motivation to work under managers who understand their cultures. Moreover, these multinational banks serve the people of Australia with their products. Their knowledge about the cultures of the people of Australia helps them to offer appropriate banking products. This helps the banks to offer products that are more appropriate and handle the customers complaints more effectively. This enables customer satisfaction and the customers keep on banking with HSBBC Australia on regular basis. This yields high revenue from continuous transactions with customers. This also helps the multinational bank to acquire and retain competitive advantage in the Australian market. This discussion shows that the multinational banks like HSBC Bank, Australia require to have cultural intelligence to be able to exploit the talent of Australia. It is requires to be able to un derstand the needs of the customers in Australia and offer them with appropriate banking solutions(Du Toit 2013). Conclusion: The above study shows that globalisation and changes in the modern business world have placed the multinational companies before diverse challenges. The first challenge, which the multinational companies have deal with, is to motivate their employees to over achieve their targets. The second challenge, which these companies have to deal with, is the need to strengthen them technologically and keep on allocating huge funds towards technological advancements. The third challenge, which these companies have to face, is the requirement to be culturally intelligence and have knowledge about diverse cultures. References: Baptista, G. and Oliveira, T., 2015. Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators.Computers in Human Behavior,50, pp.418-430. Daft, R.L., 2014.The leadership experience. Cengage Learning. Du Toit, A.S.A., 2013. Comparative study of competitive intelligence practices between two retail banks in Brazil and South Africa.Journal of Intelligence Studies in Business,3(2). Hsbc.com.au. (2017).HSBC Bank Australia - Personal Banking | HSBC Australia. [online] Available at: https://www.hsbc.com.au/1/2/ [Accessed 14 Sep. 2017]. Kinyua, G.M., Muathe, S.M.A. and Kilika, J.M., 2015. Effect of knowledge conversion and knowledge application on performance of commercial banks in Kenya.International Journal of Education and Research,3(10), pp.431-445. Lilly, L. and Juma, D., 2014. Influence of Strategic Innovation on Performance of Commercial Banks in Kenya: The Case of Kenya Commercial Bank in Nairobi County.European Journal of Business Management,2(1), pp.336-341. Lupton, N. and Beamish, P., 2014. Organizational structure and knowledge-practice diffusion in the MNC.Journal of Knowledge Management,18(4), pp.710-727. Ngugi, K. and Karina, B., 2013. Effect of innovation strategy on performance of commercial banks in Kenya.International Journal of Social Sciences and Entrepreneurship,1(3), pp.158-170. Raab, K.J., Ambos, B. and Tallman, S., 2014. Strong or invisible hands?Managerial involvement in the knowledge sharing process of globally dispersed knowledge groups.Journal of World Business,49(1), pp.32-41. Skudiene, V., Everhart, D.D., Slepikaite, K. and Reardon, J., 2013. Front-Line Employees' Recognition And Empowerment Effect On Retail Bank Customers' Perceived Value.Journal of Service Science (Online),6(1), p.105. Wanyama, F.O., 2016. Surviving liberalization: the cooperative movement in Kenya. Yamao, S. and Sekiguchi, T., 2015. Employee commitment to corporate globalization: The role of English language proficiency and human resource practices.Journal of World Business,50(1), pp.168-179.